A decade or more of downsizing, a global market collapse, and the implosion of executive ethics in some of the world's largest corporations have all eroded our collective sense that people matter or make a difference in our organizations. We have even begun to talk about people as 'human capital' and 'valuable resources', not noticing that this language lumps people into the same category as bricks & mortar, equipment and rolling stock!

All this at a time when we know more about the nature of human performance than we've ever know before.

• Cellular biology shows us that a cell can either be in protection or growth …but not both at the same time
• Quantum mechanics clearly indicates that everything in this universe is interconnected and that quantum operating principles apply to us as humans
• Chaos Theory shows that small actions in one part of a system can have profound impacts elsewhere in the system
• Environmental science points to patterns repeating at multiple levels of the system

Most organizations know that marketplace performance is directly related to customer and employee satisfaction, and that the quality of our relationships is a key driver of satisfaction.

• How do we recover lost ground?
• How do we move ourselves and our employees from fear responses (protection) to sustained growth?
• How do we invite the creativity we know is inherent in our employees?
• Who are we as organizational leaders?
• To what extent are our actions aligned with our value statements?
• What is it that we are communicating to our employees and customers?